Assistant F&B Manager
River Cree Resort & CasinoA structured Assistant Food & Beverage Manager role is critical to the success of the River Cree Resort & Casino. The primary purpose of the Assistant Food & Beverage Manager is to assist the Beverage Manager in all details of the River Cree Resort & Casino F&B operations.
Reporting to the Beverage Manager, the Assistant Food & Beverage Manager will be responsible for the daily operations of the F&B Department within the Casino. May assist in duties including ordering inventory, inventory controls budgeting, and cash floats within each beverage location. He/she will provide direct guest, staff and management interface with regards to River Cree Resort & Casino F&B operations. The supervisor is responsible to work directly with the associates using a hands-on approach to management. Determine if any, appropriate situations to escalate further in the department.
- Actively promotes an environment conducive to high quality customer service and employee relations by being a positive leadership example.
- Responsible for scheduling, payroll, disciplinary actions, training and mentoring for staff of the F&B Department.
- Complete opening day and closing night procedures.
- Access and input minimal information into CASS.
- Ensure associates are ready for their shifts and are following policies on absenteeism and appearance standards. Document any discrepancies or violations of the standards and policies for the Manager's review.
- Perform daily stand-ups and communicate the next day events to the following Shift Supervisor.
- Working with Marketing & Advertising to promote River Cree's Beverage Outlets.
- Creating, manage and implement Beverage departmental policies & procedure.
- Understand security requirements.
- Ensure maintenance of safety and sanitation standards and policies.
- Provide overall direction, coordination, and ongoing evaluation of operations.
- Understand basic asset management.
- Budgetary, projections, and cost control skills to be applied to the daily operations of the F&B Department as outlined by the Restaurant Manager.
- Assist with ongoing events.
- All other duties as assigned.
- To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
- Use a "hands-on" approach to management.
- 3-4 years experience in the Food & Beverage Industry
- 1-2 years demonstrated experience in management within the Food & Beverage or Nightclub Industry
- Experience in a casino setting preferred.
- AGLC - Proserve/Protect preferred
- Post secondary education in a related field preferred but not required.
- Training in management and employee development preferred but not required.
- Continuous training and education to keep abreast of changes in the industry and external environment.
- Excellent written and oral communication skills.
- Ability to meet deadlines in a rapidly changing business environment.
- Ability to work independently.
- Extensive food & beverage knowledge and ability to develop and apply practices, procedures, and principles in a casino environment.
- Developed writing skills sufficient to prepare written materials involving detailed descriptions and explanations requiring the accurate use of specialized terminology.
- Self-planning skills enough to schedule, organize, and carry out work assignments according to established work plans, adjusting work schedules according to changing priorities.
- Developed judgment and problem-solving skills sufficient to interpret and/or analyze factual and conceptual information with the ability to adapt general procedures or approaches when formulating responses to problems.
- Manages workload independently and works well in teams.
- Develops security and systems knowledge through on the job experience.
- Must display leadership skills, the ability to multi-task and adjust to multiple jurisdictions.
- Working knowledge of MS Word, MS Excel, MS PowerPoint.
WE OFFER
- A competitive wage and excellent benefits.
- Shuttle service from West Edmonton location.
- All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
- An opportunity to work within a progressive, exciting team environment.
- An opportunity to work with a skilled Management team.
Job Type
- Job Type
- Full Time
- Location
- Spruce Grove, Alberta, Canada
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