Who We Are

Jazz Aviation LP, Air Canada’s primary regional partner and proud Air Canada Express operator, connects people and communities across North America.

With over 4,500 dedicated professionals, Jazz fosters a workplace united by purpose - supported by programs and policies that promote safety, diversity, and wellness. This commitment has earned us recognition as one of Canada’s Top Diversity Employers, Top Employers for Young People, and more.

Join our award-winning team and help shape the future of regional aviation!

The Opportunity: Support Safety Across Airports and Inflight Operations

As a valued member of our Corporate Safety team, you’ll play an important role in three key areas: Safety Analysis, Safety Investigation Support, and SMS Process Support. You will help maintain the integrity of our Safety Management System (SMS) by assisting with trend analysis, investigation documentation, and process improvements that keep our operations safe and compliant. Your contributions will enable business continuity and strengthen our commitment to safety excellence.

Key Responsibilities

Safety Analysis

Support analysis of safety trends from various SMS outputs.
Assist with compilation of Airport and Inflight, monthly, and quarterly reports.
Assist with developing and improving measurement of corporate safety investigation team objectives and corrective actions.

Safety Investigation Support

Assist with Airport and Inflight safety investigations and administrative functions, as required.
Provide Airport and Inflight safety investigator business continuity support.
Accept and support all administrative functions for non-Injury and non-illness Occupational Health and Safety files.
Accept and assign Employee Illness and Injury files for Corporate OSH follow up.
Ensure timely acceptance and proper documentation of investigation files to support business continuity.

SMS Process Support

Assist with SMS database management and administrative functions, design, and process development.
Analyze SMS process performance, assist with development of relevant KPIs and performance measures, and provide regular reports to support continuous improvement.
Support safety management process continuous improvement.

Qualifications

Education

A post-secondary degree in business administration, aviation or safety is preferred.

Certifications/Training

Transport Canada or ICAO-compliant Safety Management Systems (SMS) training is preferred
Accident Investigation training considered an asset.
Human Factors training (CCAA, CAOC, or IAAE Canada) are considered an asset.

Required Skills, Knowledge, And Experience

Demonstrates strategic thinking with an understanding of system interrelationships, while upholding professionalism, integrity, and ethical standards.
Excellent organizational and planning skills.
Ability to lead and delegate tasks effectively, while collaborating and supporting team objectives.
Excellent communication skills, including the ability to lead meetings and investigations, craft clear and concise written materials, and communicate professionally with diverse audiences such as leadership, technical teams, and frontline staff.
At least 3 years’ experience creating and formatting user-friendly documents in Microsoft Word and Adobe PDF including document cross-referencing using hyperlinks, bookmarks, internet language, etc.
Intermediate proficiency in Adobe Acrobat Writer.
Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
Basic Knowledge of social media platforms for business use.

Preferred Qualifications

At least 3 years' experience in an 'Airports' role (e.g., customer service agent, cargo agent, aircraft tow operator, ramp agent, STOC, load planner or DCC) AND/OR inflight experience OR at least 1 year of Safety Management Systems (SMS) experience.
Knowledge of airline operations, regulations, and guidelines.
Intermediate proficiency in Microsoft Visio/RFFlow.
Intermediate proficiency in Manufacturer publication software systems.
Bilingualism (English and French).

Benefits Of Joining Our Award-Winning Team

Enjoy exclusive employee travel benefits across the Air Canada network, giving you and your family access to incredible destinations.
Secure your future with our competitive defined contribution pension plan designed to support long-term financial well-being.
Benefit from a comprehensive health and wellness package, including health, dental, life, and disability coverage to keep you and your loved ones protected.

We strive to make our workplace accessible for people with disabilities. We want to ensure that you are prepared for success and therefore request that you please let us know at mailto:taleosupport@flyjazz.ca if you would benefit from an accommodation during the recruitment process.

Jazz recognizes that the best talent includes people of all backgrounds, abilities and points of view. To be a leader in our industry, Jazz celebrates diversity and values the uniqueness that each individual has to offer. We empower our people to foster an internal culture of inclusion, creating safe workspaces where everyone can be their authentic self. Meeting the needs of our diverse passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.

Apply by Date

Dec 8, 2025

Primary Location

CA-ON-Toronto

Schedule

Full-time

Job Type

Permanent

Shift

Days

Number of Openings

1

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Corporate Safety Specialist