Public Safety Education Coordinator

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$87,859.00 - $100,984.00 - $119,412.00

We are a 716-bed independent academic medical center. We are the community's major referral hospital, and we provide a wide range of services, including:

+ Cancer care (https://www.baystatehealth.org/services/cancer)

+ Critical care medicine

+ Digestive disorder care (https://www.baystatehealth.org/services/gastroenterology)

+ Heart and vascular disease care

+ Laboratory services (https://www.baystatehealth.org/services/laboratory)

+ Neurological disorders

+ Obstetrics and gynecology care (https://www.baystatehealth.org/services/obgyn)

+ And care for many other injuries, illnesses, and conditions

+ Ranked among highest performing hospitals nationally by U.S. News & World Report

+ Among only 1% of hospitals to be recognized by Magnet® 4 consecutive times

+ Named a top 50 cardiovascular hospital by Watson Health

SCHEDULE

+ Full time 40 hours

+ Day shift

LOCATION

+ Baystate Medical Center

+ Springfield, MA

THE ADVANTAGES OF WORKING WITH BAYSTATE!

+ Excellent Compensation High-quality, low-cost medical, dental and vision insurance

+ Generous PTO – up to 25 days in the first year, with scheduled earned increases

+ Sign on bonus (Sign on Bonuses are paid to external hires only; not applicable for internal or company transfers, unless otherwise specified. Former employees are eligible after 1 year post separation from Baystate Health)

+ Continuing education support and reimbursement

+ First Time Home Buyers Financial Packages

+ Farm Share Memberships

+ 403b retirement company match & annual company contribution increase based on years of service.

+ Free money coach advice from a certified professional

+ Wellbeing programs that include but are not limited to mental, physical, and financial health.

+ Pet, home, auto and personal insurance

+ Life insurance

+ Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity is what elevates respect for our patients and staff. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

Summary Description

The Public Safety Education Coordinator develops, implements, and manages education and training programs that support Baystate Health’s mission to provide a safe and secure environment for patients, families, and team members. This position is responsible for the system-wide education and competency programs for Public Safety staff, the Workplace Violence Prevention (WPV) education program for all Baystate Health employees, and the development of security plans and training for high-risk and security-sensitive areas. Working in collaboration with leaders from Public Safety, Human Resources, Clinical Operations, Emergency Management, Quality and Safety, the Security Education Coordinator helps develop training programs consistent with Baystate Health policies, Joint Commission standards, OSHA guidelines, and recognized best practices for healthcare security and violence prevention.

Job Requirements

• Design, deliver, and evaluate initial and ongoing training programs and competencies for Public Safety Officers, MPOs, Supervisors, and Managers across all Baystate Health entities.
• Ensure training content aligns with International Association for Healthcare Security and Safety (IAHSS) guidelines, state law, and Baystate Health policies.
• Serve as the system lead educator for Workplace Violence Prevention training for all Baystate Health employees.
• Develop and maintain Security Plans and associated training for sensitive and high-risk areas such as Emergency Departments, Behavioral Health Units, Women’s and Children’s Services, Pharmacy, and Ambulatory Sites.
• Ensure all security and WPV training programs meet Joint Commission, CMS, state, and OSHA requirements.
• Serve as a subject matter expert (SME) in security operations, staff safety, and workplace violence prevention.

Skills/Competencies

Excellent presentation and facilitation skills; able to engage diverse audiences.

Strong written and verbal communication skills.

Ability to analyze incident data and identify educational needs and trends.

High level of professionalism, discretion, and judgment.

Collaborative and consultative leadership style with the ability to work across disciplines.

Demonstrated commitment to the principles of safety, respect, and continuous improvement.

Valid driver’s license and ability to travel to multiple Baystate Health facilities.

Working Conditions

Work performed in classroom, clinical, and administrative settings. Requires travel across all Baystate Health hospitals and ambulatory sites. Occasional evening or weekend work is required for staff coverage and training sessions.

Required Education

Bachelor's Degree in criminal justice, security management, emergency management, education, or related field

Required Experience

Minimum of 5 years of progressive experience in healthcare security, law enforcement, or public safety, with at least 2 years in a training, educational, or leadership capacity.

Strong understanding of Joint Commission standards, OSHA’s workplace violence guidelines, IAHSS guidelines, and healthcare safety compliance.

Preferred Experience

Experience developing training using adult learning principles and simulation-based education.

Certifications

Preferred: IAHSS certification (CHPA)

Preferred: Certified or eligible instructor in Crisis Prevention Institute (CPI), MOAB, or equivalent de-escalation program.

Required: Driver's License

Baystate Health Mission Alignment

Baystate Health is committed to advancing the health and safety of the people in our communities with quality and compassion. The Public Safety Education Coordinator directly supports this mission by equipping all team members with the knowledge and skills to maintain a secure, respectful, and violence-free environment for every patient, visitor, and colleague.

Education

Bachelors Degree (Required)

Certifications

Driver License - OtherOther

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

About the Company

Baystate Health