Manager, Security and Life Safety

Location

Bay Adelaide Centre - 333 Bay Street, Suite C131

Business

At Brookfield Properties, our global network and relationships are here for our tenants and partners — wherever they are in the world. Where going to work never feels routine. We integrate commercial real estate with world-class shops, restaurants, and entertainment, creating spaces where work and play don’t just coexist, but thrive. If you’re ready to be a part of our team, we encourage you to apply.

*Job Description**:

This position manages the overall safety and security of tenants, staff, contractors and public at Bay Adelaide Centre consisting of 3 million square feet of commercial office space.

The role will oversee all security staffing and physical equipment needs at the property including 3rd Party contractors to ensure compliance with legislative requirements, regulations, corporate standards and contractual obligations. This also includes leadership in tactical operations, in tenant engagement activities and in fostering positive relationships with external partners including PATH-COMM, 52 Division and the Community Response Unit for Toronto Police who provide front line support to the property. Managerial oversight of the internal security and life safety team will include continued mentorship and development.

Bay Adelaide Centre is an office complex in the Financial District of Toronto. The complex comprises an entire city block.

The first tower, Bay Adelaide West, was completed in 2009 with 108,000 square meters (1,160,000 sq. ft) and a height of 218 meters (715 ft) or 51 storeys. It is located on the Northeast corner of Bay Street and Adelaide Street West.

The second tower, Bay Adelaide East, was completed in 2015 with a square footage of 91,045 square meters (980,000 sq. ft) and a height of 44 storeys. Located mid-block between Adelaide Street West and Temperance Street, the tower has a 6-storey podium extending to the Northwest corner of Yonge Street and Adelaide Street West.

The third and final tower, Bay Adelaide North was completed in 2022 with approximately 46,450 square meters (820,000 sq. ft) and a height of 32 storeys. The North Tower is located on the Northside of Temperance Street facing Richmond Street West.

The complex is approximately 3,000,000 sq. ft. Over the last decade, Bay Adelaide Centre has established itself as one of the preeminent business addresses in Toronto’s financial core.

RESPONSIBILITIES

Oversee daily Security Operations and ensure tenant security concerns are addressed in a timely, effective, and diplomatic manner and provide assistance where possible.
Debrief incidents to identify gaps and develop or enhance procedures to mitigate risks.
Work with the National Security team to develop/implement/revise policies and procedures.
Meet with owners, principals, and tenants to discuss security-related concerns and resolutions.
Coordinate Fire Warden training and provide regular tenant rep meetings and training on building security and life safety procedures such as fire drills, bomb threats, etc.
Ensure incidents are documented, investigated, and recorded for insurance and liability purposes. These include slip and fall or criminal activity.
Act as liaison for related needs like gathering forms, reports or documentation for other compliance and regulatory purposes.
Mentor, develop and motivate staff, lead by example, and provide/share knowledge with the team as may be required.
Manage 3rd Party contractors by liaising with management to ensure SLAs are being met including staffing levels, training, and that operational equipment like CCTV/ACMS are maintained.
Tender contracts as needed include recommendations, vender selection and award.
Stay current with trends and technology and encourage staff to continue personal development and participation within the property team and in the Security field including appropriate industry associations and municipal departments.
Participate in the budget planning process as it pertains to Security and Life Safety, including the preparation of the annual business plan, the 3-year Security plan, 10-year capital plans.
Prepare recommendations for security upgrades, research, obtain quotations and issue PO’s.
Prepare appropriate sections of the monthly asset report for General Managers use.

QUALIFICATIONS

SERVICE / PERSONAL SKILLS

EXPERIENCE & TECHINCAL SKILLS

Minimum of 10yrs direct managerial experience in security and life safety, overseeing a security team and managing daily operations of a large multi-use complex.
Experience working in a high-rise commercial multi-use complex and familiarity working with ACMS and CCTV is preferred.
Must be knowledgeable in security legislation, fire and life safety systems and conducting workplace investigations.
Experience in interviewing, motivating, leading, and mentoring staff.
Emergency response planning experience.
Minimum 5yrs experience in developing/man